Privacy Policy

Morveo B.V. ("Morveo", "we", "our", "us") provides an online platform that enables users to create, share, and participate in competitions and voting experiences.

This Privacy Policy explains how we collect, use, and share information when you use our websites, mobile applications, APIs, and related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, you should not use Morveo.

1. Information We Collect

We collect the following categories of information:

a) Information You Provide

• Account registration details: username, email address, password, profile information.
• Content submissions: videos, images, text, comments, competition entries.
• Communications: messages sent to us (support requests, surveys, feedback).
• Payment information: when you purchase premium features (handled by third-party processors).

b) Information Collected Automatically

• Device information: IP address, operating system, device identifiers, browser type.
• Usage data: actions within the Services, content you view, votes you cast, time spent.
• Log data: error reports, crash data, performance metrics.
• Cookies & similar technologies: used for authentication, personalization, analytics, and marketing.

c) Information from Third Parties

If you choose to link third-party accounts (e.g., Google, Apple, or social platforms), we may receive information such as your profile name, email, and profile image, subject to your privacy settings with those services.

2. How We Use Information

We use information to:

• Provide, personalize, and improve the Services.
• Enable participation in competitions, tournaments, and voting.
• Enforce fairness and prevent fraud or abuse.
• Provide customer support and respond to inquiries.
• Send important updates, security alerts, or service-related notices.
• With consent, send marketing or promotional communications.
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Business partners in connection with sponsored competitions or promotions you choose to participate in.
• Legal authorities when required by law, regulation, or legal process.
• Corporate transactions such as mergers, acquisitions, or reorganization, where data transfer is necessary.

4. Legal Bases (for EEA/UK users)

We process personal data under:

• Consent – for optional features (marketing, non-essential cookies).
• Contract – to deliver the Services you signed up for.
• Legitimate Interests – to operate, improve, and secure our Services.
• Legal Obligation – when required by applicable law.

5. Data Transfers

Your information may be transferred and processed outside of the EEA/UK. Where this happens, we rely on safeguards such as:

• Adequacy decisions by the European Commission.
• Standard Contractual Clauses (SCCs).

6. Retention

We retain information for as long as necessary to:

• Provide the Services.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

When no longer needed, information will be securely deleted or anonymized.

7. Your Rights

You may have the right to:

• Request access to your personal data.
• Correct inaccurate or incomplete information.
• Request deletion ("right to be forgotten").
• Restrict or object to processing.
• Request portability of your data.
• Withdraw consent where processing is based on consent.

To exercise rights, contact us at privacy@morveo.com. You may also lodge a complaint with your local data protection authority.

8. Cookies

We use cookies and similar technologies to:

• Authenticate users and maintain sessions.
• Remember preferences.
• Analyze traffic and usage trends.
• Deliver personalized content and ads (where permitted).

You can control cookies via your browser or through our cookie banner.

9. Security

We implement technical and organizational measures to protect your data, including encryption, secure storage, and access restrictions. However, no system is completely secure.

10. Children

Our Services are not directed to children under 13 (or the age of digital consent in your country). We do not knowingly collect personal data from children. If we become aware that we have, we will delete it.

11. Changes

We may update this Privacy Policy to reflect changes in law or our practices. Significant updates will be notified via email, app notifications, or website notices.

12. Contact

If you have questions about this Privacy Policy: